Intelogy Transforms ABF’s Global Communication with a Modern SharePoint Intranet
Summary
Associated British Foods (ABF) is a diversified international food, ingredients and retail group with sales of £20bn, 138,000 employees and operations in 56 countries across the world. With a global workforce, ABF needs a well-structured and accessible system for users to communicate and access information. Over time, the organisation’s existing intranet (which was built on an ageing CMS platform) had become fragmented, outdated, and difficult to manage.
Intelogy delivered a new modern SharePoint intranet that transformed ABF’s internal communication and information management. The solution ensures scalability and alignment with future enhancements without custom redevelopment.
Challenges
The intranet is core to the communication and knowledge-sharing across ABF’s global teams. The legacy Sitefinity platform struggled to keep up with ABF’s scale and no longer met the needs of the workforce, leading to several challenges:
- Disconnected sites and inconsistent structures made management complex and inefficient.
- Lack of structured ownership led to outdated or unmanaged information across departments.
- Poor search experience hindered users from quickly finding needed information.
- Uneven cross-department user experience created confusion.
- The legacy environment increased the likelihood of compliance issues and data sharing and governance risks.
Solution Overview
Intelogy supported ABF’s migration from their legacy Sitefinity environment to a modern SharePoint Online intranet. With this new environment, the ABF team were able to make use of an improved enterprise search, enhanced structure with metadata and content types, and a cohesive site-wide design, giving all teams a single, consistent platform aligned with Microsoft 365.
New intranet homepage with department-dedicated sites connected to a brand-consistent central homepage
Structure and rules for organising information: clear categorising for data sorting and maintenance
Improved PnP Search provides a modern search tool that allows filtering, sorting, and locating data across the whole intranet
New automated lifecycle review process reminds owners to review and update documents regularly, with approval steps to ensure accuracy
Global update of intranet pages for consistency and accessibility using shared templates
Content migration and clean up: rehousing data in the new, structured system with redundant information removed
This journey has been nothing short of amazing. Delivering this mammoth project has been a true team effort. Massive thanks to the brilliant Intelogy team, including Damien Wheatley and Jamie Bowes.
– Otonye Archibong
IT Project Manager, ABF
Client Benefits & Results
The new ABF intranet marks a significant improvement in how the organisation handles internal communication and information management.
Unified, modern intranet
The introduction of a single, coherent environment gave ABF a dependable framework for storing and managing information, ensuring the global team can share and access the data they need.
Content migration and validation
Thousands of pages and documents were reviewed, cleaned and migrated into the new structured SharePoint environment, replacing outdated or unmanaged material.
Search efficiency
With the new reliable PnP search function, users can now locate documents, pages, guidance, and news with greater speed and better confidence. This directly addresses one of the most common complaints raised in Discovery workshops.
Improved information structures
Automated content lifecycle and review workflow
Microsoft-aligned foundations for future scaling
Working with the Intelogy team from discovery through to launch was a great experience. Their technical expertise and stakeholder-focused approach drove adoption and contributed to the success of the intranet. The positive feedback ABF Corporate IT has received is a testament to their commitment to quality and collaboration.
– Otonye Archibong
Key technologies
- SharePoint Online (intranet solution)
- PnP Modern Search (filterable search experience)
- Microsoft 365 Copilot
- Power Automate (automated content lifecycle workflow)
- Entra ID (access governance)
Celebrating the launch
To mark the successful delivery and launch of the new intranet, ABF hosted an in-person rollout event across their London offices. The launch was exceptionally well received, with strong attendance from stakeholders and enthusiastic feedback from teams across the organisation.
The event provided an invaluable opportunity to celebrate the collaborative effort behind the project, and discuss future opportunities for continued innovation.
