SharePoint-based extranet for global oil and gas association streamlines member engagement
IPIECA is an oil and gas industry association that represents the principal communications channel between the global oil and gas industry and the United Nations. The primary objective of IPIECA is to promote good practice and knowledge in the industry to advance environmental and social performance.
IPIECA turned to Intelogy to deliver a modern extranet that could meet their business needs and enable easier communication and collaboration with their members. The solution provided by Intelogy delivered a bespoke Digital Workplace utilising SharePoint Online, but through further engagement, it was determined that Microsoft Teams should also be utilised to centralise industry updates, resources, events and communications.
This digital transformation has broadened IPIECA’s collaborative capabilities, including the introduction of real-time co-authoring and centrally available, cloud-based storage. This consolidates their interactions into one easily accessible, mobile-friendly platform and ensures compatibility and easier organisation.
As a relatively small team, IPIECA’s challenge is managing and coordinating the various communications of each working group and task force within the organisation in one easy-to-follow site. Their previous platform had a number of issues, including very slow performance, complex identity and credential management and limited accessibility for mobile devices. IPIECA had spent a significant period looking for a replacement platform as making members use a variety of third-party services and applications presented a fragmented approach and greatly complicated the management of IPIECA’s interactions with these members. This stood contrary to the IPIECA’s aim of unifying information and insights within their industry. Relying on these applications also heightened the risks of incompatibility with member’s devices, versioning conflicts and lack of program availability, which threatened to restrict IPIECA’s reach. Addressing these on-going issues proved highly time-consuming for IPIECA’s secretariat, who were tasked with the administration of member correspondence.
Prior to the engagement, IPIECA had a limited roll-out of a pre-existing Office 365 subscription. But, as with many organisations, the full potential of the suite of application and its ability to resolve the issues they had been facing had not been realised.
Given the challenges that IPIECA faced, Intelogy considered the priorities to be the usability of their platform, accessibility, permission control, communication handling, identity management, and the unification of their services. Whilst the original scope was the replacement of their extranet, in the discovery process, Intelogy were able to help IPIECA to realise the value of their pre-existing Office 365 E5 subscription through the consolidation of multiple applications to a single platform.
By helping to develop IPIECA’s presence on SharePoint Online, Intelogy were able to provide a much more flexible extranet solution, which delivered a unified user experience for IPIECA and its members. They were able to centralise IPIECA’s member management model, allowing easier and more visible access to relevant resources, communications and events from a single point of control. As this model leveraged Office 365 Groups, this access was inherited across the entire suite of programs, eliminating the need to determine access and permissions on a program-to-program basis. This approach is also future-proofed and will simplify the management and transparency of member and group subscriptions going forward.