As accessibility was also a chief focus, navigation on the site was kept highly structured and designed to reflect the most immediate, common needs of The Royal Parks staff. The Intranet has also been hybridised with The Royal Parks’ external-facing resources, simplifying the usage and accessibility of those resources without introducing issues of duplication by replicating that information on their Intranet.
As the Royal Parks are existing Microsoft 365 users, it was an easy decision to add-in additional services like Yammer. It allows anyone in the organisation to post in predefined groups designed for specific purposes (e.g. maintenance, photos, chit chat), and create their own groups, that employees can choose to join. This tool has facilitated more effective communication between the Royal Parks staff community.
The Royal Parks no longer need to maintain their own server infrastructure for their Intranet. This is all handled by Microsoft with this cloud-based platform. This has many advantages including reducing the costs and complexity of IT maintenance – and this was a particular cost-effective solution as The Royal Parks were able to maximises the benefit of the existing Microsoft licenses.
Becoming more sustainable by putting an emphasis on digitalising some of the manual, paper-heavy areas of the business not only benefits the organisation through cost savings, but also reinforces their vision, reflecting the goals of the charity. Underpinning this, Microsoft 365 supports compliance needs with built-in tools to help protect information, so it is easier to monitor and manage the charity’s compliance, risk and security posture.
As a result of the delivered solution, opportunities for user engagement have significantly risen – with SharePoint Online and Yammer are available on any device, at any time and from any place. This improved accessibility combined with the modern user experience have proven to be a boost for the charity, judging by the positive staff feedback and their levels of activity on both platforms.