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Managed Services & Support2023-02-10T12:07:21+00:00

Managed Services & Support in the Modern Digital Workplace

Intelogy offer a range of 4 Support Services, catering to organisations of all sizes. Our Managed Services are adaptable and scalable, and are all about helping you and your teams get the best from your technology.

Managed Services & Support in the Modern Digital Workplace

Intelogy offer a range of 4 Support Services, catering to organisations of all sizes. Our Managed Services are adaptable and scalable, and are all about helping you and your teams get the best from your technology.

Intelogy is a high-quality UK-based Managed Services & Support provider, specialising in Microsoft 365 and Azure. Our Managed Services team is made up of Microsoft Certified Experts with deep technical knowledge who are trained to communicate with technical and non-technical staff to aid during escalations. Your organisation will have access to these highly skilled and experienced people without the need to employ any yourself.

Microsoft 365 and Azure changes and develops at a pace. We continually invest in the skills development our team, so you can be confident in the wealth of technical knowledge at your disposal.

Our service management approach is based on the Information Technology Infrastructure Library (ITIL) best practice framework, to deliver consistency and integrity throughout the Digital Workplace. We will be your trusted partner and not just a contractor. With a personal touch, our team will continue to support you and drive growth even after your initial project is completed, as we understand your challenges better than anyone.

It’s what truly differentiates us.

1. Continuous Improvement Service

Our service provides our combination of evergreen strategy, support and enhancement services through a monthly allowance to bring you our best-in-breed offering. You will benefit from strategic advice from our consultants and their knowledge and expertise of business transformation. The incremental development and enhancement of your systems delivered through small-scale “sprint” engagements bring an excellent value proposition. It offers flexibility for those looking to progress their Microsoft 365 journey in incremental steps.

Continuous improvement works very well when combined with our other support packages to provide a holistic Microsoft 365 support and improvement strategy.

It is also available as a stand-alone service for those with an existing Managed Service provider.

This is for you if you want to keep getting value from Microsoft 365 with regular advice on best practice and agile development of enhancements to keep your team working effectively.

Continuous Improvement - Managed Services

1. Continuous Improvement Service

Our service provides our combination of evergreen strategy, support and enhancement services through a monthly allowance to bring you our best-in-breed offering. You will benefit from strategic advice from our consultants and their knowledge and expertise of business transformation. The incremental development and enhancement of your systems delivered through small-scale “sprint” engagements bring an excellent value proposition. It offers flexibility for those looking to progress their Microsoft 365 journey in incremental steps.

Continuous improvement works very well when combined with our other support packages to provide a holistic Microsoft 365 support and improvement strategy.

It is also available as a stand-alone service for those with an existing Managed Service provider.

This is for you if you want to keep getting value from Microsoft 365 with regular advice on best practice and agile development of enhancements to keep your team working effectively.

Continuous Improvement - Managed Services
Managed Services for Support

2. Managed Services for Microsoft 365

Designed for small to medium-sized businesses, our Microsoft 365 Managed Services packages offer proactive support, maintenance and management to keep your Microsoft 365 services running effectively and securely. Choose a monthly package of service credits to provide a mix of incident support, routine change requests, and our monitoring service.

Whether you need help with just one area of Microsoft 365 or full support across all services, being modular, the service can scale with your Microsoft 365 journey – and allow you to benefit from our expertise.

This service is for you if you want the peace of mind that your team are supported, and your systems are healthy, secure and properly maintained.

2. Managed Services for Microsoft 365

Designed for small to medium-sized businesses, our Microsoft 365 Managed Services packages offer proactive support, maintenance and management to keep your Microsoft 365 services running effectively and securely. Choose a monthly package of service credits to provide a mix of incident support, routine change requests, and our monitoring service.

Whether you need help with just one area of Microsoft 365 or full support across all services, being modular, the service can scale with your Microsoft 365 journey – and allow you to benefit from our expertise.

This service is for you if you want the peace of mind that your team are supported, and your systems are healthy, secure and properly maintained.

Managed Services for Support

Which service is right for me?

If you want some help deciding which service may be best for your team or just want to know more, please get in touch and one of our friendly Managed Services and Support Team will be very happy to talk with you.

“As the MNOPF’s journey plan progressed, it became strategically advantageous to streamline the Ensign in-house team through outsourcing of key functions to specialist partners. Ensign was impressed with Intelogy who were originally engaged when a partner was sought to upgrade the internal content management system and over time, Ensign moved the whole of its IT estate to cloud hosting and the role of Intelogy was expanded. Intelogy now manages the entire Ensign IT infrastructure”.

Phil Boyle, Head of Operations, Ensign Pensions

“When searching for an IT support service provider Intelogy stood clear of the pack, with a clear and comprehensive explanation of what they provide and an impressive list of existing clients. With no in-house IT expertise it was essential to us that we feel confident in the company we chose, we have not been disappointed”.

Kate Teasdale, Administrator, Oxford Institute for Energy Studies
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Service Desk

For all our services, your single point of contact is our Managed Services and Support Team – our Service Desk platform is your home for request management. You can access your Service Desk account here .

CLIENTS ONLY.

Sign up to our Managed Services & Support

Fill out the form below and someone from our team will be in touch to gather your requirements. 

Service Desk

For all our services, your single point of contact is our Managed Services and Support Team – our Service Desk platform is your home for request management. You can access your Service Desk account here .

CLIENTS ONLY.

Sign up to our Managed Services for Support

Fill out the form below and someone from our team will be in touch to gather your requirements. 

Clients we’ve helped achieve more

Find out more from our case studies and blog

Find out more from our case studies and blog

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